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Privacy Policy

This Privacy Policy explains how We collect, use, and disclose Your information when You use our Service, and informs You of Your rights and protections under law. By using the Service, You agree to this Policy.

Definitions

You: The individual or organization using the Service.
Company / We / Us: Ormeon IT Consulting Pvt Ltd, InfoPrak TBC JNI Stadium Complex, Kaloor, Kochi.
Website: Live Kerala (www.livekerala.com).
Service: The Website and related features.
Account: A unique profile created for You.
Service Provider: Third-party companies assisting Us in operating the Service.
Personal Data: Information identifying an individual.
Usage Data: Automatically collected data such as IP address, browser type, pages visited, and time spent.
Cookies: Small files stored on Your device to support functionality and analytics.

Data We Collect

Personal Data

We may collect identifiable information such as:

  • Name

  • Email

  • Phone number

  • Address

  • Usage Data

Usage Data

Collected automatically from browsers or mobile devices, such as IP address, device type, operating system, and session details.

Cookies & Tracking

We use Cookies and similar technologies to operate, secure, and analyze the Website. You may disable Cookies, but some features may not function.

Types of Cookies:

  • Essential Cookies – enable core features and security

  • Preference Cookies – store user choices

  • Analytics Cookies – track site usage

  • Advertising Cookies – allow remarketing on third-party sites

How We Use Your Data

We may use Your data for:

  • Providing, maintaining, and improving our Service

  • Managing Your Account

  • Fulfilling contracts or service requests

  • Communicating updates, offers, and notifications

  • Responding to inquiries

  • Analytics, security, and performance improvements

We may share data with:

  • Service Providers

  • Affiliates

  • Business partners

  • During business transfers (mergers/acquisitions)

  • Other users, when You interact publicly

Data Retention

We retain Personal Data only as long as necessary for legal, security, and operational purposes. Usage Data may be kept longer for analytics or security.

Data Transfers

Your data may be processed outside Your region. By using the Service, You consent to such transfers. We ensure reasonable safeguards for data protection.

Disclosure

We may disclose Personal Data:

  • To comply with legal obligations

  • To protect Company rights

  • To investigate wrongdoing

  • To ensure user safety

  • When legally required by authorities

Security

We take reasonable steps to protect Your data, but no digital transmission is fully secure. We cannot guarantee absolute security.

Third-Party Services

We may use analytics and remarketing tools, which may collect anonymized or pseudonymous data. These include providers such as Matomo, Clicky, Statcounter, Mixpanel, Unity Analytics, Bing Ads, Pinterest, and AdRoll. Each service has its own Privacy Policy.

Children’s Privacy

We do not knowingly collect data from children under 13. If such data is found, it will be deleted.

External Links

Our Service may contain third-party links. We are not responsible for the content or privacy practices of external websites.

Changes to This Privacy Policy

We may update this Policy periodically. Changes take effect when posted. Users are encouraged to review this page regularly.

Contact Us

For any questions regarding this Privacy Policy, contact us via our website.